Feedback, Comments & Complaints
Your feedback is important to us to ensure we provide the best services to our participants.
Whether you work with Devoted healthcare, a Participant or a member of the general public, your feedback is valued.
To provide feedback over the phone, you are welcome to ring our Director Mary Ngeny on 08 6271 3616 or send an email to [email protected]. You can also make an anonymous complaint by completing the Feedback, Comments and Complaints form.
Alternatively, you can write to us, our postal address is, 15, Wheatley street, Gosnells, WA, 6107.
If you’re not satisfied with the handling of a complaint or prefer not to talk to our complaints manager regarding your feedback, you can contact the National Disability Insurance scheme (NDIS) at any time throughout the process by calling 1800 035 544. If you are hearing impaired, contact; TTY on 1800 555 677; National Relay Service on 1800 055 727 ; visit one of their offices in person or visit ndis.gov.au for further information.
